Conquer the CLTD Challenge 2026 – Navigate Your Path to Logistics Success!

Question: 1 / 605

What is the primary focus of the strategic-level metrics in the SCOR levels?

Execution of individual processes

Competitive basis of the organization

The primary focus of strategic-level metrics in the SCOR (Supply Chain Operations Reference) model is on the competitive basis of the organization. These metrics are designed to align with the organization's long-term strategic goals and objectives, providing a framework for assessing how well the supply chain contributes to competitive advantages.

Strategic-level metrics help organizations understand broader performance aspects such as market position, customer satisfaction, and cost leadership relative to competitors. This ensures that decision-makers can link supply chain performance directly to overall business strategy and market dynamics, allowing them to make informed strategic choices.

While other levels focus on more tactical or operational concerns—like the execution of individual processes or specific operational strategies—strategic-level metrics emphasize the holistic performance of the supply chain in the context of the organization's competitive strategy. Thus, a focus on competitive basis ensures that decision-making reflects long-term priorities designed to build and sustain market leadership.

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Operational strategy metrics

Industry-specific metrics

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