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The purpose of the performance standards in a Request for Proposal (RFP) or Invitation to Tender (ITT) revolves primarily around establishing measurements of service quality and expectations. Performance standards define what is considered acceptable and optimal performance for the services or goods being procured. They allow both the buyer and the vendor to have a common understanding of the service levels that must be met, including quality, reliability, and other key performance indicators.

By detailing specific expectations, including metrics for evaluation, performance standards provide a framework within which the vendor’s performance can be assessed once the contract is awarded. This clarity enhances accountability and helps ensure that the services or products delivered align with the buyer's needs and industry best practices. This is crucial in maintaining quality and consistency throughout the engagement.